07 28299: Operations Management (OM) Individual Operations Analysis

This individual assignment accounts for 80% of the overall assessment of this module.


Create a process map of an operations system of your choice. You do not need to use, in fact you are discouraged from using, process mapping software. Presentation software such as PowerPoint or Keynote is perfectly adequate. Your process map must be contained within a single side of A4 – landscape formatted. Use the process mapping concepts taught in the course.

Use the concepts, tools, techniques from the course, and apply these to analyse your subject.

Your analysis should identify the main operations problems in your subject.

You should rank the problems in order of importance.

You are to focus on one or two operational problems and make recommendations for improvement.

Your analysis is expected to focus on material covered in the 2nd half of the course. If you must reapply any material that you used previously in the group work, then the ‘bar’ is raised. You will have to carry out substantively deeper analysis.

You may use material from other Operations Management subjects (for example from textbook chapters not covered in the course).

Critically, you should search for further reading in the Operations Management journals that enhances your knowledge of the concepts you will apply. If you apply course content thoroughly, then you will likely get a pass. If you can show application of further reading in the peer-reviewed Operations Management journals then you are likely to earn high marks.

The typeface to be used for body text is 11 point sans serif, e.g. Arial, Calibri, Helvetica, Times New Roman, etc. Use any typeface you like for headings.

Insert additional diagrams, photos, etc. as you see fit. It is up to you to decide on the balance of content.

Your submission is to be limited to 2,500 words. This word limit does not include the process map or references.

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