You should explore the core concepts of effective communication and support your work with an evidence base. The work must draw upon key documents such as 6 cs identified in the compassion in practice document (NHS, 2012), NHS constitution (2015) and the NMC (2015) CODE.
You should explore the effectiveness of verbal and non-verbal communication.
You should discuss the professional expectations for communication within the role as a nurse with reference to key texts (books, articles) as well as guidelines and policies (e.g. the NHS constitution and your professional code of practice) that discuss/refer to the communication.