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identify and explain three or four key business etiquette topics that address professional behaviours in the workplace

For this assignment, you will write a two-page, direct strategy informational report using memo format. Who you are: the administrative assistant at Coastal Events, Ltd. (refer to case scenario) Who your reader is: Cameron Davis, Event Operations Director (your supervisor) Background: Mr. Davis has noticed some new employees’ unprofessional behaviour and has concerns about how his staff’s lack of professionalism could be affecting Coastal Events’ operations.He has decided to add a business etiquette module to Coastal Events’ existing orientation program for new employees. He has asked you to research and write an informational report to help him identify key topics in business etiquette that might be included in the new module. Your task: 1. Use online sources and the library’s databases to find a minimum of three credible, academic and non-academic sources published within the past ten years to gather information for your report. Credible sources include academic journals, trade journals, national news media and magazines, etc.

2. Write a full two-page (plus reference list), direct strategy informational memo report for Mr. Davis. In the body, identify and explain three or four key business etiquette topics that address professional behaviours in the workplace. For each topic, discuss the positive and negative impact on coworkers, clients, or corporate reputation relevant to Coastal Events. 3. Revise your drafts to ensure your message follows the instructions given here, in your COMM class, and on the checklist. Referencing your research: Please be sure to correctly acknowledge all your sources using APA documentation style. Examples are shown in the Business Communication textbook. Use your own words to express your thoughts and paraphrase the words and ideas of other sources. Do not copy any material from the textbook, class slides, other students’ work, or any sources you consult. Do not work with other students on this assignment. Evaluate the completeness of your report using this checklist: Opening and Introduction (no heading): □ Use direct strategy in opening to state purpose of report □ Indicate types of research sources used for the report □ Preview topics to be discussed Body: □ Use “talking” parallel headings □ Organize three topics logically, using transitions and topic sentences □ Ensure content is clear, understandable, and relevant to your reader □ Use correct and complete APA style in-text citations throughout Conclusions: □ Use functional heading □ Summarize main points □ Include forward-looking close Professional Business Style and Presentation: □ Proofread and revise for correctness □ Use correct short report and memo format □ Use single-spaced, full block format, with 2.5 cm margins on all sides, 11- or 12-pt font, and a ragged right margin Citations and References: □ Ensure all researched material is properly cited in APA style. □ Paraphrase researched material wherever possible □ Create correct and complete APA style reference list on separate and final page

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